Andrew Tunnecliffe

Senior Software Engineer (Splunk Professional Services Provider), Rivium, Canberra

(2016 - Current)

Architecture, Automation, Implementation

• Architected, implemented and configured many large-scale Splunk deployments
• Built an automation suite for Splunk to enable ISM compliance for a volatile and secure set of projects. Including One-click multi-site indexer cluster deployment, integration with an existing search head cluster with full RBAC, including full usage logging and reporting for billing back to the project's business owner; all the way down to ISM-compliant data archival at the project's spindown.
• Delivered extremely thorough Application Performance Metrics to the function level so end users can identify which section of code on which application in which environment on which server is causing performance problems in a live production environment. This was a particularly outstanding result for our client and we have since extended this monitoring into a new fully CI/CD containerised environment.

Cyber Security Analyst, Federal Government Department, Canberra

(May 2015 - 2016)

Analysis, Cyber Security, Implementation

• Worked on a particularly large clustered Splunk implementation. Settings up Enterprise Security, custom TAs, apps, SAML single sign on, firewall rules, network segregation... the list goes on. I am also now the master of regular expressions thanks to creating sourcetypes for so many weird bespoke logs.
• Set up a fully automated Malware Analysis station using Cuckoo (cuckoo-modified)! When a "suspicious" email hits our mail filters, it gets forwarded to Cuckoo, scanned, and then reported on automatically.
• Automated/scripted masses of BaU work for the sec ops team, saving around 1-2FTE/week.
• Made management love me through my creative dashboard creations in Splunk (great insights and great looks!)

IT Officer (Developer), Department of Social Services, Canberra

(February 2015 - May 2015)

Analysis, Development, Enterprise

• In my first month produced a validation tool that has been implemented into a system that directly affects over 10,000 users
• Updated several very outdated versions of software that were still being used to the joy of our management and security teams
• Implemented an extra layer of security across our web code generator framework

On-site Technician and Consultant, ByteWiz, Melbourne & Canberra

(July 2014 - 2017)

Communication, Hardware, Software

• Successfully recovered data lost in an electrical storm for large engineering firm
• Constantly explaining complex issues and resolutions in simple terms

Tech Expert, Telstra, Melbourne

(January 2012 - December 2013)

Leadership, Communication, Hardware

• Upgraded all (12) store PCs from Windows XP to Windows 7 in one day without an operational network
• Lead "Tech Bar" to increase profits by (literally) 1,300% over the course of three months
• Won awards at three separate conferences for outstanding product knowledge and communication skills. This is easy when you're passionate about the tech you're working with!

Repair Technician, Easy-Bargain Co, Melbourne

(August 2011 - February 2012)

Communication, MySQL, PHP, Hardware

• Repaired and recovered data from an iPhone that was run over by a car and left overnight in the rain
• Upgraded entire store database from horrid MS Access flat file to a relational MySQL system with a nice front end
• Coded appointment setting and notification system

Repair Technician, ByteWiz, Melbourne

(December 2010 - October 2011)

Communication, Leadership, MySQL, PHP, Hardware

• Started my own company at 17 years old!
• Built website to advertise and book appointments for hardware repairs
• After 9 months the company had more than 300 clients
• Sold company and all assets to Easy-Bargain Co

Developer, EventScripts, Melbourne

(September 2010 - October 2012)

Python, EventScripts, PHP

• First experience coding in a team!
• Wrote major project "Pokémod Source", a Source mod played by over 1,000 people
• Increased player count by 40% over one month through targeted (and free) social media advertising